Why work for Contiki?

Contiki is the world’s leading tour operator for 18-35’s. When working for us you’re undertaking not only a job but a lifestyle. A life that involves traveling to some of the most amazing destinations in North America with some of the most amazing people you’ll ever meet.

As a member of our road crew, you will be the face of Contiki – dealing with our passengers each day and ensuring that they have the holiday of a lifetime! We have high expectations of our road crew – only the best will do. We’ve been at the top of our game for the last 46 years and that’s where we intend to stay!

To be a part of our team you’ll need to:

• Be passionate about travel and North America – you must be willing to learn and have the desire to keep on learning
• Be enthusiastic and motivated – we expect you to work hard for our company and for our clients
• Have great time management skills
• Be responsible and professional at all times
• Have the ability to deal with all types of people – our clients come from all around the globe; they speak many languages and have many different expectations. Also have knowledge about their countries geography, politics and customs
• Enjoy a challenge – our training trip and the job itself will constantly present you with many different and difficult situations
• Be positive and have the ability to deal with all situations in a calm and mature manner.
• Be a problem solver – you will have to assist clients with lost passports, when they have injuries or need to visit a hospital, conflict of personalities etc.
• Work well as part of a team – when you are on tour you will be working with your driver, local suppliers and guides – you will be part of a very big picture

What are the requirements?

You must be eligible to work in North America. This means being the holder of one of the following:

• Valid Driver’s License or Identification Card
• Valid work visa for the US

You must also meet the following criteria to be considered:

• Have a university degree
• Have at least 2 years of work experience

Although not required, the following will be of benefit to you in your application for this position:

• Experience working with and leading groups
• Confidence when speaking in front of a group
• Previous travel; domestic and international
• Having previously traveled with Contiki or participated in a group tour of some description

How do I apply?

Click on the “Apply Now” link at the end of this page to access the Tour Manager Application form. You will need to print the application and send it in with all of the following:

• Resume
• Two letters of reference
• Photo Journal-This one page journal is an open format to display your creativity and show us who you are. These will not be returned.

Please include all of the above in your packet and submit all at once. Any incomplete packets will not be considered for an interview. The deadline to submit an application is December 31, 2009.

What happens next?

Once we have received your application you will hear from us via email. The first step is a phone interview. All phone calls are made in PST business hours. If we think that you may be suitable for a position, we will invite you to partake in an in-person interview in Anaheim, CA. The in-person interview is a 2 day process. The first day will consist of an information session about the position and the company. Each applicant will be expected to give a 10 minute presentation on a topic that is pre-selected after the initial phone interview. The following day, each applicant is invited back for a one-on-one interview with a recruiter.

All travel to Anaheim for the in-person interview is the financial responsibility of each applicant. However, Contiki Holidays will extend the offer of one night’s accommodation in a hotel in Anaheim at no cost to applicants that travel from outside of Southern California for the interview. This room is based on twin share and same gender.

Interviews will be held between the months of November-January, only. Interviews will be held in Anaheim at the following address:

Contiki Holidays
801 E. Katella Avenue
Anaheim, CA 92805

Following a successful individual interview, a few select applicants will be offered a spot in Tour Manager Training School (TMTS). TMTS is a subsidiary of the Travel Corporation. Upon successful completion of the course, all participants will become a certified tour manager, and only at that time, may be offered a position with Contiki Holidays. Contiki USA will only hire from TMTS. Contiki does not hire tour managers once the season has commenced.

Tuition for TMTS is $600. This amount is non-refundable. Upon receipt of your tuition, you will receive a pre-training trip assignment to be completed and submitted by a specified date. This assignment is going to help you to begin learning about the USA’s history, geography, politics and current events.

TMTS begins in February 2010 and involves 4-5 weeks traveling by coach visiting some of our major destinations. A few days before and after the over the road training, in-house instruction will take place in Anaheim, CA. TMTS is renowned for being intense and very challenging so the more advance preparation you undertake the better off you will be.

Is there anything else I should know?

Yes, click the Apply Now link … we’re looking forward to hearing from you soon!

Still not sure?

If you require further information email us: usaops@contiki.com

Thank you,
Contiki Recruitment – North America